ezCater is the most trusted provider of corporate food solutions – a $300+ billion market in the US alone. ezCater is purpose-built for business. ezCater's corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille, and had an up-round in December of 2021 when we were valued at $1.6 billion.

The Sr. Sales Operations Analyst will help support general analytics efforts across the ezCater Corporate Solutions program and will also serve as the subject matter expert of the Corporate Solutions program’s underlying data structures and reporting logic, working with appropriate teams to ensure downstream data is suitable for reporting and visualization requirements. The Sr. Sales Operations Analyst will be part of a larger, decentralized data organization which spans BI, Data Science, Data Engineering, and Analytics. Reporting into the Director of Sales Operations, the Sales Operations Analyst will work closely with stakeholders across multiple functions including Executive Leadership, Sales, Marketing, and Product. The ideal candidate will be comfortable working both collaboratively and individually on multiple, high-impact projects that will help shape our growing Corporate Solutions program.

What You'll Do:

• Build, manage, and improve an end-to-end suite of operational reporting in Tableau including funnel health metrics, customer buying metrics, and sales team performance attainment reporting.
• Document business requirements for analytical and data needs to develop necessary reports and dashboards. Work with the appropriate teams to integrate data into BI and data visualization tooling.
• Serve as subject matter expert on all data logic and data-gen processes that support the Corporate Solutions program.
• Work closely with applicable Data Engineering and Operations teams to improve upstream data creation processes and field tagging mechanisms to consolidate and organize data structures.
• Work with other Analysts, conduct recurring and ad hoc reporting. Examples may include account performance and projection analyses, incrementally analysis, A/B test readouts.
• Work closely with Sr. Analysts, Data Engineering, Operations, and other functions to ensure data accuracy and reporting needs are met.

What You Have:

• Have at least 3-5 year of experience working in a sales driven company or directly in a sales organization as an analyst.
• Have 3+ years experience performing quantitative analysis, ideally with experience in B2B, SaaS, marketplace or e-commerce environments.
• Be able to explain complex analysis to stakeholders at all levels of the organization and translate conclusions into straightforward and actionable business terms.
• Fluency in SQL and Excel modeling required. R, Python, or other statistical programming languages a plus.
• Be able to own and deliver projects/programs both on your own and as a member of a broader team.
• Have at least a BS in a quantitative field of study, or the real-world equivalent.
• Experience with DataRobot or other AutoML tools is preferred.
• Experience with Tableau is a plus.
• A sharp mind, a soft heart and a large funny bone.

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance. 

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.

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