About Niche

Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply.

Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally.

About The Role

We are looking for a highly motivated Sr. Revenue Operations Analyst to join us here at Niche. You will be asked to wear many hats to help drive revenue growth and move the business forward as you gain experience. Your work will directly impact our ability to grow the direct sales organization at Niche.  You will work with stakeholders across the company to implement operational improvements to help our growing sales organization scale. You will be responsible for driving the research and analytics initiatives that underlie every layer of our direct sales strategy. You will also analyze client performance to ensure we are driving value, prove ROI, and identify new opportunities to grow our client base.

What You Will Do

During the First Month:

• Collaborate with various team members to learn about the company
• Work with members of the Business Operations team to begin to understand our users, our clients, the industry, and our direct sales organization
• Work with Analysts across the company department to learn about our tools, workflow and analytical process
• Shadow team members to learn more about how we collaborate with other areas of the business and how your role fits with external stakeholders and teams

Within 3 Months:

• Gain a deep understanding of our sales organization and how different teams work
• Start to identify areas for operational improvement in the sales organization and develop strategies for implementing change
• Begin to learn the ins and outs of K-12 and college enrollment marketing, digital advertising, and how we drive value for our clients—do some self-guided research and present your findings
• Work on reporting and analytics initiatives that will impact company and revenue growth

Within 6 Months:

• Perform self-directed research and analysis to identify opportunities for growth
• Begin to use your experience and insights to drive strategic change in sales operations
• Take full ownership of different research, analytics, and operations initiatives
• Gain a deep understanding of the sales funnel and identify opportunities to optimize for growth

Within 12 Months:

• You will have a deep knowledge of our product, company, and sales organization
• You will own several facets of sales operations and analytics at Niche
• You will use research and analysis to drive strategic growth for the company
• You will be held accountable for improving the sales funnel and growing direct sales revenue

What We Are Looking For

• 3+ years of experience in a similar role at a high-growth SaaS company
• Experience using Salesforce to power sales operations and visualize sales performance data
• Educational background in a quantitative or business focused field
• Experience supporting sales & business units to drive revenue growth
• Passion for using data and research to solve problems
• Ability to translate vague requirements into prioritized problems to solve
• Effective communication of complex analyses to different audiences
• Proven track record of getting things done
• Experience with Gong, Outreach, Marketo, or other sales enablement software

Useful Experience

• Web Analytics
• SQL, R, or Python experience
• Sales & Business Analytics
• Statistical Modelling
• A/B Testing
• Experience with digital advertising
• Understanding of K-12 and/or college admissions processes

Are you excited about the position and its responsibilities, but hesitant because your experience doesn't align 100% with the posted requirements? We believe you are more than a resume, so go for it! You won’t want to miss the opportunity to play a part in helping students find where they belong.

Why Niche?

• We are a fully flexible workforce empowering our employees to choose to work remotely, in our Pittsburgh office or whatever combination suits you
• Full time, salaried position with competitive compensation in a fast-growing company
• Best-in-class 100% paid employee health plan, including vision and dental and supplemental coverage
• Free unlimited mental health consultations so you can prioritize you and your family’s mental wellbeing
• Stipend that allows you to build your work from home office in a style and function that suits your personal preferences
• Professional Development stipend each year for continuous learning and growth
• Ability to join our diversity committee (Niche Diversity Initiative) to shape company-wide programs and events
• 20 PTO days, 10 Paid Holidays, and 3 Volunteer Days Off per year
• Parental leave for all employees (12 weeks fully paid) in addition to short term disability for birthing parents
• Meaningful Stock options and 401(k) with employer match
• Your ideas and work will make an immediate impact on our company and millions of users
• You will join a team that cares about you, our mission, our work - and celebrates our wins together!

Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.  

We are currently hiring in states where we currently have employees: AZ, CA, CT, FL, GA, IL, IN, KY, LA, ME, MD, MA, MI, MO, NE, NJ, NY, NC, OH, OK, OR, PA, TX, VA, WA, DC.

Candidates only.  No recruiters or agencies, please. Sorry, we do not offer relocation assistance.

Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.

All interviews are being held remotely. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.