LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better.

Overview:

You will report to the Director of Revenue, rolling up under the Chief Accounting Officer. You will work 7:00pm IST - 4:00am IST.

You will:

• Support the execution and completion of the global monthly, quarterly and year-end accounting close processes for revenue
• Solve challenging data problems through in-depth analysis of various financial systems
• Participate in Data Requirement Gathering, prepare BRDs & FRDs for the enhancements, Data Preparation, and devise proper Data Interpretation
• Apply cutting-edge data visualization techniques to reveal actionable insights to business users and develop dashboards to be used for the period close processes
• Propose and implement process improvements to enhance data collection and analysis efficiency
• Ensure data is maintained in our platform and all systems with the best quality, always considering automation and scalability of your solutions
• Evangelize our products and train others on Data Visualization and presentation techniques, enabling them to create dashboards and reports themselves
• Stay updated on industry best practices and emerging trends in revenue analysis and data analytics
• Apply statistical analysis to summarize data and forecast trends  

You have:

• 4+ years of experience analyzing data and creating dashboards and reports (Looker / PowerBI / Tableau / Metabase) 
• 4+ years of experience interpreting and writing advanced SQL
• 2+ years of experience in Python and good working knowledge of pandas and matplotlib
• Bachelor’s degree in Computer Science, Statistics, Business, Finance or another quantitative field
• Demonstrated ability to uncover insights and relationships across numerous datasets
• Ability to work closely with teammates in a highly collaborative environment and simultaneously be a self-starter with strong individual contributions.

Benefits:

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Native AI learning and Fast track growth opportunities
• Equal opportunity employer
• #LI-Remote

Why you'll love working here:

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.