LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You nerd out about AI, how it can be applied, or how you can learn more about it (don’t worry we’ll help)

You believe data-led decision making is the norm

You see feedback or failure as motivation to learn and to grow 

You relate to our core principles and want to work with experts in their respective fields

In this role you will:

• Drive compensation design and recommendations to determine the metrics and targets that the Sales Org is measured on
• Ability to pull data points and analyses together to influence leaders and provide strategic recommendations
• Assist in design and rollout of annual sales variable compensation plans in alliance with Sales, Finance, Operations, Legal, and HR
• Administer and maintain the internal Commission Dashboard for all active sales reps, working with the DMD team to test and improve data
• Design, administer, calculate and communicate sales variable compensation in accordance with policy and individual compensation plan
• Maintain the compensation email for communication with sales reps for any inquiries, changes, and escalations
• Ready to dig in to complex problems and become an expert in compensation operations at every level
• Improve processes for more efficient communication of changes throughout the Sales Org
• Administer variable compensation process by maintaining, tracking, reporting, auditing and analyzing relevant booking and commission data, ensuring accurate and timely payouts in accordance with the terms of the commission plans
• Effectively communicate with sales leadership for commission reviews to gain necessary approvals and the sales teams to ensure they understand the drivers of their territory performance and related impact on their commission

Your qualifications are: 

• 2 plus years calculating sales compensation
• Ability to partner effectively across the organization from the individual contributor to executive leadership
• Effectively manages many priorities across the organization and adjust as priorities change
• Experience with data management and an understanding of data transformation and visualization techniques to drive insights and data-driven decision making
• Interprets business issues and recommends best practices and innovative solutions
• Experience leading the ideation, planning, and implementation of business processes to enable more effective operations
• Ability to think creatively and problem solve; highly-driven and self-motivated
• Ability to thrive in a fast-paced, rapidly-changing environment and work under tight deadlines to prioritize multiple deliverables and responsibilities
• Detail-oriented and able to maintain a high level of ownership and accuracy

Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer amazing colleagues along with opportunities to push your own limits to grow. We embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.