LivePerson (NASDAQ:LPSN) is a leading customer engagement company, creating digital experiences powered by Curiously Human AI. Every person is unique, and our technology makes it possible for companies, including leading brands like HSBC, Orange, and GM Financial, to treat their audiences that way at scale. Nearly a billion conversational interactions are powered by our Conversational Cloud each month.

You'll be successful at LivePerson if you are excited to build something from the ground up. You excel by finding daily opportunities to grow at the same pace as the technology we're building, and you build partnerships that improve our business. Likewise, you're someone who sees feedback as a chance to learn and grow and believe decisions powered by data are the norm. You care about the wellbeing of others and yourself.

Overview:

Welcome to the Data Platform team at LivePerson! Here you will be working with internal and external AI platforms, making it better and easier for brands to help their customers via messaging.

In this role, you will be working across many internal teams, external partners, and large customers to enable AI-based agent matching and routing solutions. This is a new capability to the LivePerson platform and includes a mix of modernizing legacy systems and building entirely new features from the ground up.

You will report to the Senior Manager. SDE.

You will:

• Design, build, and deploy Java-based enterprise-level solutions. 
• Build and maintain high volume data pipelines using Spark, Databricks
• Build innovative analytical solutions using Cloud, Big Data, and NoSQL related technologies
• Actively participate in code review and test solutions to ensure it meets best practice specifications
• Maintain and support existing applications and services with uptime on par with industry-standard. 
• Utilize monitoring tools and logging services to debug and analyze production issues.
• Be responsible to maintain production pipelines for various services under the Data Platform team.
• Test software to ensure proper and efficient execution and adherence to business and technical requirements

You have:

  Bachelor's degree in Computer Science or SW Engineering

• 6+ years of  experience in Java or Scala, backend systems developer. 
• 2+ year of experience with Spark 
• Ability to build efficient and reliable SQL pipelines to support analytic use cases
• Ability to effectively communicate designs via flowcharts, sequence diagrams, and similar.
• Strong computer science fundamentals, including data structures and algorithms.
• Experience working with data at scale, including Kafka and NoSQL databases.
• Demonstrates the ability to self-learn and grow.
• Solid understanding of software design principles, concurrency, synchronization, memory management, data structures, algorithms
• Strong communications capabilities both written and verbally
• Team player with a can-do approach.

Nice to have:

• Experienced with Java backend applications.
• Experienced with the Hadoop ecosystem / HDFS.
• Experienced with Vertica / Cassandra / ElasticSearch. 
• Experienced with cloud-based systems (AWS, GCP, or Azure).
• Exposure to Databricks, SparkSQL is a huge plus
• Data engineering experience 

Benefits

• Health: medical, dental, and vision
• Time away: vacation and holidays
• Development: Native AI learning and Fast track growth opportunities
• Equal opportunity employer

#LI-Remote

Why you'll love working here:

Your entrepreneurial spirit will be supported. We love team members who chase down their big ideas, become experts, help colleagues, and own their work. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization. And to further make our point, let's just say we're very proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces.

Belonging at LivePerson:

At LivePerson, people from diverse backgrounds come together to make an impact and be their authentic selves. One way we share and connect is through our employee resource groups such as: Live In Color, LP Proud, and Women In Tech. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.