The HubSpot Partner Strategy and Operations team is looking for a Senior Operations Analyst to join our rapidly growing team. Partner Strategy & Operations is part of the Revenue Operations organization, responsible for designing & executing long term strategy, in addition to facilitating daily operations for the Solutions Partner Program. Primary responsibilities will include gaining a deep understanding of the Solutions Partner Program, performing advanced analytics and reporting to inform program health and long term strategy, as well as ensuring leaders have access to the tools and data they need to effectively help our partners succeed.
You are someone looking to make an impact, driving business decisions through data and analytics. You have the appetite to gain a full understanding of HubSpot’s business and partners, along with the inner workings of the Solutions Partner Program. You have advanced data and statistical analyses skills, with a passion for data visualization and turning massive amounts of data into digestible and actionable content. You are a collaborative problem-solver who will work closely with members of Sales Operations, Marketing Operations, Customer Success and Finance.
In this role, you’ll get to:
- Provide analytical, operational and decision making support to the Partner Operations organization management and Revenue Operations leadership teams
- Support the partner program’s most complex data, reporting, and analytical challenges
- Drive ad-hoc analysis and make recommendations on key decisions based on data
- Compile analysis into visualizations that empower stakeholders to make educated data-driven decisions
- Be a company wide subject matter expert on partner operations metrics, data sets and trends
- Reconcile monthly Partner Operations performance against key metrics, identifying areas of opportunity to improve performance
- Assist with annual planning and target setting for the Partner Ops organization including forecasting, variance analysis and reporting
- Provide actionable insights and recommendations through model building and advanced analytics tied to strategic programs or ad-hoc
- Partner with functional teams to align our scaling and productivity efforts, identifying levers to drive the biggest and most impactful change across the organization.
- Drive analytics to support large strategic initiatives, owning direction and development of analysis required to drive business decisions
- Clearly articulate analyses, develop recommendations for the business and gain buy in from leadership based on insights
- Perform ad hoc research as necessary to support Partner Operations leadership
- Collaborate and work cross functionally with operations peers across HubSpot to solve problems that span the breadth of our partner journey and ecosystem
We are looking for people who:
- Have 4+ years of hands-on experience across meaningful fields e.g. Operations/Business Analysts, Business Data Analysts, FP&A, Consultants or other analytical backgrounds
- Have advanced experience with Excel, BI and data visualization tools (Looker, Tableau, etc.)
- Are experienced with SQL, experience with or desire to develop additional technical skills (R, Python, etc)
- Are proficient in predictive modeling and forecasting via Excel or other tools (understanding of SaaS business metrics and knowledge of FP&A concepts are a plus)
- Have demonstrated experience creating complex multi-data-source models and data assets that allow teams to develop insights; experience aggregating data with multiple levels of granularity
- Are detail-oriented with a sense of urgency; self-starters who possess the intellectual curiosity to be a systematic problem solver
- Have the ability to adapt quickly to changing priorities; manage time, multiple tasks, and deadlines effectively
- Have proficient interpersonal skills; skilled at creating material for an executive audience; skilled at converting business requirements into consumable material
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work through. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #4 Best Place to Work on Glassdoor in 2021, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.
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