Title: Lead Product Manager, Data Services

Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI

Role Description:

As the Lead Product Manager, Data Services, you will be the subject matter expert on data at ShipBob. You will focus on deeply understanding the needs of our internal users (Finance, Accounting, Sales, Operations and more) and will manage the strategy and execution of a Data Services product suite. Your work will directly impact our company trajectory and will be used to produce critical business reports and strategic insights that guide our company-wide actions. As a result, you will be responsible for ensuring data quality is high, data is available for reporting, data governance policies are in place and data services perform reliably at scale.

What you’ll do:

• Work alongside the Data Team to manage the data warehouse, including services that govern how data goes into and out of the data warehouse.
• Work closely with stakeholders (Finance, Accounting, Pricing, Analytics, Sales, Operations, etc) to build and memorialize business definitions and data standards. Educate stakeholders on how to leverage data your team makes available.
• Keep stakeholders and customers apprised of roadmap, upcoming milestones and risks.
• Build a roadmap and execute on a plan that results to consistent and reliable reporting of merchant and partner activity to be used for financial analysis, financial reporting and strategic insights.
• Measure overall data hygiene and identify data gaps and/or inconsistency to be addressed on the roadmap.
• Collaborate closely with Data Scientists, Analysts, Engineering, QA, and Product Management to ensure products produce and consume data that meets data standards.
• Own and design data-focused products and features end-to-end, including writing requirements, user stories and data dictionaries.
• Operate with a sense of urgency to address near term needs, but design with the future in mind.
• Inspire a culture of partnerships and engagement with data consumers and producers.
• Collaborate with teams across the entire product portfolio. Build a deep understanding of upstream and downstream systems and processes and how they should shape data model design.
• Develop expertise in data sources, both external and internal, and partner with the data team to  implement data governance and data quality initiatives.
• Engage data analysts across departments to ensure reporting and analytics use the same source of truth. 
• Additional duties and responsibilities as necessary.
• Participate in internal and external security regulatory compliance and audit processes with a focus on SOC2 Type-2, ISO 27001, SOX 404 and GDPR.

What you’ll bring to the table:

• 7+ years of experience in a product role managing products at scale with significant strategic scope.
• 5+ years of experience working on data warehouse, database, analytics, BI or data services products.
• Advanced knowledge and practical experience with policy and regulatory mandates such as SOC2, ISO27001/27002/27031, GDPR, CCPA, SOX, and NIST Risk Management Framework
• A healthy amount of curiosity and skepticism with solid investigative and interpersonal communication skills.
• Ability to work on your own or as part of a team.
• Experience working on data pipelines, ETL/ELT processes, schemas, quality control and data monitoring.
• Experience designing transformations, mappings, and working with reference tables.
• Comfortable with SQL and Microsoft Azure.
• Experience investigating data issues and working with Analysts and Data Scientists as needed for complex investigations.
• Energized by working through complex problems and a focus on bringing innovation, scalability, and productization to data.
• BA/BS degree in Computer Science, Engineering, Math, or a related technical field.
• Experience with privacy, compliance, and governance preferred.

Classification: Exempt

Reports to: Chief Product Officer  

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Paid Sick Leave and Paid Emergency Leave
• Floating Holidays (2 days/year)
• Wellness Days (1 day/quarter)
• 401K Match 
• Competitive Salary, Performance Bonus & Equity
• Variety of voluntary benefits, such as, short term disability
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)  

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $162,711 - $190,000.