About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

The Team: We have an exciting role in our Forecasting & Analytics (F&A) team within Revenue Operations (RevOps) which is a hot-topic area within growth businesses that have direct and sales-assisted motions. Via data, our team drives all aspects of optimizing revenue across all channels, from acquisition to conversion, encompassing the sales pipeline dynamics.

The Role: We are looking for a hands-on rockstar who has a demonstrated track record of excellence in high performance, high growth companies. We are looking for someone who not only has analytical skills but also sharp business acumen; comfortable with devising and explaining key metrics and assumptions at all levels, up to senior leadership.

Here’s what you’ll do day-to-day:

• Develop and implement a GTM analytics strategy that aligns with the overall business goals and objectives.
• Lead a team of analysts responsible for market and customer analytics; preparing materials for RevOps weekly, monthly reviews to monitor progress against goals (OKRs) and evaluate variances.  
• Collaborate with RevOps colleagues and partner teams to establish justifiable lead-generation and sales targets including quota setting.
• Work cross-functionally with data scientists, marketing and sales to produce E2E funnel insights, from top-of-funnel leads to bottom-of-funnel sales-assisted motions, using top-down and bottom-up approaches.
• Develop a deep understanding of customer journey phases and related revenue metrics.
• Perform analytical deep-dives to analyze ad-hoc problems with very fast turnarounds.
• Work in close partnership across a range of stakeholders and partner closely with our Sales Programs, Sales Operations, Marketing Operations, Enablement, Compensation, and Finance teams 
• Work closely with data scientists to specify, evaluate and collaborate on a range of supporting models, such as sales pipeline, LTV predictions, causal analysis, etc. 
• Work in a highly collaborative fashion.

Here’s what we're looking for:

• Strong analytical skills and the ability to analyze data to inform business decisions
• Experience with marketing analytics tools such as Google Analytics, Mixpanel, and SQL
• Experience with data visualization tools such as Tableau or Power BI
• Strong project management skills and the ability to lead cross-functional teams
• Strong communication and presentation skills, ability to distill complex data analysis into clear and actionable insights
• Understanding of the overall GTM strategies and ability to think holistically about how data and analytics can support GTM efforts.
• Familiarity with various data sources and technologies, for example: salesforce, Marketo, ad-platforms, data-warehouse, data-pipeline etc.
• Experience in using Machine learning to understand and predict customer behavior
• An inquisitive attitude wherein your relish digging into data problems, anomalies and other puzzles and are not fazed by fluid datasets
• Strategic thinking combined with a “roll up the sleeves” doer attitude

Compensation: Our cash compensation amount for this role is targeted at $160,000 -$175,500/year in Denver & most remote locations, and $188,000 - $206,000/year for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home with us. 

Our company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Our company considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@gusto.com.