Position Title: BI Analyst II (P2)

Company Overview

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

The BI Analyst will work collaboratively and support cross-functional team members, providing and maintaining a world class reporting environment and BI (Business Intelligence) solutions.  These responsibilities and deliverables should lead to business insights and enhance operational and customer analytics, leading to increased revenue and greater efficiencies.

Responsibilities

• Daily support of end-users’ ability to effectively and efficiently utilize the reporting platform
• Help to design, build, deliver and maintain world-class reporting environment for all areas of the Towers Group using Power BI and other Crown reporting platforms
• Support development of BI roadmap based on Towers Group goals and project prioritization
• Collaborating with D&D to ensure data quality and integrity in data warehouse platforms for BI reporting
• Develop understanding of the various business processes, datasets and BI deliverables,
• Communicate and collaborate with users and Business Performance team to analyze information needs and functional requirements, deliver moderately complex solutions based on needs
• Collaborate with developers and domain experts to establish the technical vision and analyze tradeoffs between usability and performance needs, support moderately complex solutioning
• Adhere to sound data-governance and forward-looking data visualization
• Work with divisional teams to understand the processes used to generate reports currently, supporting IT to automate these processes
• Partner closely with technical and business teams to complete requirements gathering, testing and successful delivery

Expectations

•  Collaborative and data driven with strong analytical and technical skills
•  Ability to continuously prioritize long-term plans with short-term urgent response needs
•  Creative and innovative thinker with an ability to translate large, complex data and metrics into simple, actionable recommendations
• Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work
•  Detail-oriented person who is passionate about quality and enthusiastic about new technology
•  A constant example of modeling Crown’s B3 values

Education/Certifications

• Bachelor degree in Computer Science, Computer Engineering, Math, Business Analytics or related field

Experience/Minimum Requirements

• Three (3) to five (5) or more years’ of work experience in delivering BI solutions with a strong preference of experience working in the Power BI service

• Demonstrated ability to prioritize, organize and work effectively on multiple requests/projects in a deadline-driven environment 
• Strong knowledge of data mining principles as well as data mining and visualization tools (e.g., WebFocus, Power BI) required
• Strong knowledge of one or more coding languages and tools (e.g., SQL, JavaScript, R, Python, Excel VBA, RAW, SAS) preferred
• Strong knowledge of configuring and maintaining BI platforms
• Strong knowledge of data warehouse concepts

Reports to:  Manager, Business Analytics

Title(s) of direct reports (if applicable): N/A

Working Conditions: This is a remote role with the expectation of on-site/in-person collaboration with teammates and stakeholders for moments that matter and may require up to 20% travel.

Additional Information: Crown Castle has a COVID-19 Vaccine Policy in place requiring vaccination by your employment start date, unless approved for an accommodation or otherwise prohibited by law.

For NYC, Colorado, California and Washington state residents: the hiring range offered for this position is $69,360 - $99,705 annually. In addition to salary, employees are eligible for an annual bonus of up to 15% of annual salary. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive 18 days of paid time off each year and 12 paid holidays throughout the calendar year.

Crown Castle is an Equal Opportunity Employer

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