Vice President, Analytics & Financial Operations

Vice President, Analytics & Financial Operations

Included Health is seeking a dynamic and analytical Vice President of Analytics & Financial Operations to join our finance leadership team. Reporting directly to the Senior Vice President of Financial Planning & Analysis, this role will focus on driving excellence in business analytics, financial operations, pricing and sales support, capital management, and procurement. The ideal candidate will possess deep expertise in analytics and financial operations, with a strong ability to collaborate across departments to optimize financial performance and support strategic business objectives.

Responsibilities:

    • Business Analytics:
    • Lead the development and utilization of advanced business analytics to support data-driven decision-making across the organization.
    • Provide actionable insights by analyzing key business metrics, identifying trends, and forecasting potential outcomes.
    • Collaborate with cross-functional teams to leverage analytics in driving business growth, operational efficiency, and profitability.

    • Financial Planning Operations:
    • Oversee the financial planning operations and systems to support efficient and accurate budgeting, forecasting, and financial reporting processes.
    • Develop and implement best practices to streamline financial operations, improve accuracy, and enhance transparency across the organization.
    • Lead initiatives to optimize financial systems and tools, ensuring they meet the evolving needs of the business.

    • Pricing and Sales Support:
    • Partner with sales and product teams to develop and implement pricing strategies that align with market conditions and business objectives.
    • Provide financial support for sales negotiations and contract discussions, ensuring financial terms are favorable and risk is minimized.
    • Own and manage standard commercial contracting terms and exception process.

    • Capital Management:
    • Manage capital allocation and investment strategies, ensuring alignment with the company’s strategic objectives and financial goals.
    • Oversee the financial assessment and management of capital projects, ensuring efficient use of resources and maximized return on investment.
    • Monitor and optimize the company’s capital structure, including debt and equity financing strategies.

    • Procurement:
    • Manage the procurement team and function, ensuring that purchasing decisions align with financial and operational goals.
    • Develop and implement procurement strategies that optimize cost and quality, and build strategic partnerships.
    • Collaborate with internal stakeholders to ensure procurement activities support business objectives and operational efficiency.

    • Leadership and Team Development:
    • Lead and mentor a team of financial professionals, fostering a culture of collaboration, continuous improvement, and high performance.
    • Set clear objectives and performance expectations for the team, ensuring alignment with broader company goals.
    • Promote the professional growth and development of team members through training, feedback, and career development opportunities.
    • Build a culture of belonging that represents diverse perspectives, attracting and retaining top financial talent.

Qualifications:

    • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field; MBA or advanced degree preferred.
    • 12-15+ years of professional experience focused on financial planning and analysis, with a strong background in financial operations, business analytics, pricing, and capital management.
    • Proven experience in a senior financial leadership role within a technology or high-growth company at scale.
    • Entrepreneurial spirit; able to effectively manage ambiguity and operate in build mode.
    • Track record of consistently driving results and exceeding goals.
    • Deep understanding of financial systems, processes, and tools, with a focus on operational excellence and continuous improvement.
    • Strong analytical skills with the ability to translate complex data into actionable insights.
    • Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
    • Demonstrated ability to lead and develop high-performing teams to achieve common goals.

Preferred Qualifications:

    • Experience in procurement and supply chain management, with a focus on optimizing cost and supplier relationships.
    • Healthcare or digital healthcare experience.
The United States new hire base salary target ranges for this full-time position are:

Zone A: $203,330 - $287,210 + equity + benefits
Zone B: $233,830 - $330,292 + equity + benefits 
Zone C: $254,163 - $359,013 + equity + benefits
Zone D: $264,329 - $373,373 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.

In addition to earning a base salary, this role is eligible for a performance-based bonus. Details of the Annual Bonus Plan, including performance metrics, target incentives, and potential earnings, will be discussed during the interview process.

In addition to receiving a competitive pay, the compensation package may include, depending on the role, the following:

- Remote-first culture;
- 401(k) savings plan through Fidelity;
- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance);
- Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents;
- Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO");
- 12 weeks of 100% Paid Parental leave;
- Up to $25,000 Fertility and Family Building Benefit;
- Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment);
- 11 Holidays Paid with one Floating Paid Holiday;
- Work-From-Home reimbursement to support team collaboration and effective home office work; and
- 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations.

Your recruiter will share more about the benefits package for your role during the hiring process.

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
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