We have an opening for a very experienced analyst on our Analytic Consulting team who will help us communicate Included Health’s value to clients through insightful reporting and analysis. Our Analyst career progression at Included Health is Associate Analyst → Analyst → Senior Analyst → Lead Analyst → Staff Analyst → Senior Staff Analyst.  This current opening is a staff role on the team, where in addition to being an excellent individually contributing analyst capable of partnering with our most complex clients, you’ll also be expected to act as a thought leader, establishing and enforcing best practices within the Analytic Consulting and the broader Analytics & Actuarial teams as well as driving collaboration efforts across Included Health.

There is no one ideal candidate profile for this role; key traits you’ll need to succeed on this team include curiosity, strategic thinking, and strong relationship-building skills in addition to being a strong data analyst. You might have a benefits or management consulting background, experience in pharma, provider, or carrier organizations, or have worked in a public health setting. Regardless of your background, you have deep experience analyzing healthcare-related data.

In this role you’ll dig into multiple different types of data like claims, eligibility, and product utilization and think strategically about how we can best communicate the value we’re delivering for specific client populations. In order to be effective in this role, you will need to develop a deep understanding of our products and services, the markets we serve and their distinct needs, and new custom analytics to demonstrate the impact and value of our products when specific client/prospect data may be limited.

We predominantly use SQL, Python, Looker, and Google Workspace tools to complete and share our work. We primarily use Jira, Confluence, Github, and Slack for communicating, collaborating, and managing our work and documentation.

We are a distributed team, but if you are local to San Francisco, Reno, or Lewiston you’ll have the opportunity to use one of our offices. To learn more about the solutions Included Health offers, take a look at this page on our website.

Responsibilities

• Act as the primary analytic subject matter expert for a book of clients, typically 4-5 with a variety of levels of complexity
• Manage and complete strategic analytic projects, regular reporting, and ad-hoc analytic requests in support of your clients, bringing actionable insights to improve program performance and outcomes
• Engage with and serve as a collaborative partner to the Client Success and broader Go-to-Market team to clearly demonstrate our value proposition using data and analytics
• Develop strong working relationships with the Client Success team aligned to your clients and client contacts where appropriate
• Translate findings of complex analyses into internal and external intellectual capital and actionable recommendations
• Work with the Analytics & Actuarial  team and other groups within Included Health to resolve key data blockers that may limit the ability to deliver on analytic requests
• Influence best practices, drive process improvement, and collaborate with fellow analytics professionals across Included Health
• Provide mentorship and leadership for junior analysts assigned to your accounts and/or as part of the broader Analytic Consulting team
• Occasional travel to client sites for business review meetings

Requirements

• Bachelor's degree with at least 9 years of experience working with various types of data analysis, reporting, and presentation, preferably with multiple years of experience in a client oriented role; experience with healthcare data (e.g., claims, eligibility, EHR) a strong preference
• Advanced proficiency in data visualization techniques to effectively communicate the results of complex analyses
• High level of proficiency in SQL and Excel/G-sheets; experience with Python for data analysis or automation a plus
• Experience interacting with and delivering complex data/analytic presentations to executive and/or client audiences
• Ability to independently lead initiatives and bring in collaborators as needed
• Excellent verbal and written communication skills
• Attention to detail and ability to apply judgment to discern the appropriate level of rigor and precision required for a given analysis or deliverable
• Ability to effectively prioritize and execute on deliverables in a timely manner
• Strong analytical and problem-solving skills
• Comfort with ambiguity and a fast-paced, changing environment
• Previous experience working with GTM teams and clients in an environment such as consulting, carrier / health plan, or a third-party vendor point solution

#LI-KM1

#LI-Remote

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.