firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care – by putting them at the center of everything we do. Our peer led model aims to build trust with these individuals, many of whom have been underserved, stigmatized, deprioritized and have very often lost trust in the systems intended to serve them. Our holistic approach includes partnering with our team of peer recovery specialists, licensed social workers and nurse practitioners, and focuses on meeting them where they are and walking with them side by side, as a trusted guide, partner, and first call, on their journeys’ to wellness. 

Our aim is to not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by SMI.

We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a  supportive culture that prioritizes learning, creativity, and fun.

As a member of the technology team, you will deliver trusted and actionable insights that help our markets serve individuals living with serious mental illness at scale. Our technology team supports our team of peers, social workers, and nurse practitioners to plan appropriate care and focus on critical tasks rather than manual, inefficient activities.

This is a unique opportunity to do lay the foundations for strong analytics practices at a rapidly growing data-driven business. You will have massive impact on helping us lay a strong foundation in our tools and our processes.

You will be building impactful healthcare technology on a modern stack.

As a Data Analyst, you will:

• Perform analytics against healthcare data to support client initiatives using SQL
• Build stories and narratives around data to help business stakeholders make faster, higher-quality decisions
• Consult with internal stakeholders to understand business requirements and deliver appropriate data solutions to meet their needs
• Push for a ‘right sized approach’ when stakeholders ask for more data than they need to make a decision
• Help data consumers understand and account for the accuracy and freshness of the underlying data

You will be a good fit if you have:

• Knowledge of standard methods for measuring health care utilization, spending, quality, and outcomes; risk adjustment; provider profiling; and related analytical tasks.
• Understanding of healthcare data such as Medical Claims, Rx Claims, Clinical Data, Eligibility, and Provider Data
• Experience with clinical coding systems such as ICD10 diagnosis codes, ICD10 procedure codes, CPT codes, revenue codes, provider NPI codes, NDC Rx codes
• Extensive experience working in a team-oriented, collaborative environment
• You are a team player and are interested in working at a small, rapidly-changing, fast-paced startup environment.

The experience you bring to this role includes:

• 3-5 years of experience with cloud-based tools such as Looker, Mode, Power BI, Tableau, Quicksight, etc
• 3-5 years of SQL experience


Bonus
• If you have > 6 months of experience with DBT or DBT cloud

This is a full-time, exempt, salaried position reporting to the Head of Engineering. firsthand cares deeply about ensuring pay equity with every team member who joins. The expected range for this role’s base salary is $110,000 to $130,000.

For Full Time employees, our compensation package includes base, equity and a bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, flexible vacation, and a supportive culture.

We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to getting to know you.

Unfortunately, we are not able to offer sponsorship at this time.