Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

You believe data can help reshape the future, and you find yourself loving the thrill of diving into challenging analysis. At Optum, you'll find an organization that will recognize those talents and use them to help us build our next generation customer experience. Here, you will be empowered, supported, and encouraged to use your problem solving and data expertise to help change the future of health care.

The ideal candidate for this position is detail-oriented and highly innovative. He or she will also be responsible for translating business needs to IT solutions. They need to be able to thrive operating in complex and often ambiguous situations. This role is not about doing the same things over and over again – it is about advancing and integrating our customer data with pioneering approaches that have broad impact to our customer experience organization. It’s about leveraging our current foundational data infrastructure and enhancing it so that members are presented with relevant messages at the right time and in the right channel.

This person will have a high degree of individual responsibility and will be expected to quickly become a data expert within the organization.  They will be comfortable working both independently and cross functionally in executing multiple data projects simultaneously. The ideal candidate will have an analytical mindset with strong attention to detail and a bias towards action.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Experienced data and business analyst
  • Understand and document the business requirements based on the customer’s needs. This includes understanding and evaluating the enhancement request, the business process, and general system capabilities
• Research and gain a high-level understanding of data elements and sources
  • Data Profiling and Creation – in particular, experience working with streaming data sources and profiling data from JSON messages
  • Define the source of data – type of ingestion, relationships, tables, variables, and transformations that may be needed
  • Become a SME in how the data will be used and how it functions
• Create and ensure that artifacts are complete per the business and the artifact is ready for review with IT teams to begin the Solutioning phase of the Software Development Life Cycle (SDLC)
  • Presenting ideas and findings in meetings
  • Create process flows to simplify hand off from business to IT resources
• Excel at problem solving, identifying the root cause and approach a challenge in multiple ways 
• Proactively troubleshoot data quality issues by identifying the root cause of data discrepancies and determining and implementing recommendations for resolution
• Work with business counterparts on operational readiness activities to ensure that necessary training and procedure updates have occurred
• Develop QA and User Acceptance Plan (UAT) and testing in coordination project and business leads
• Contribute to the execution of the Optum Consumer Experience data roadmap including initiatives related to data quality, data unification, data governance, data movement / ETL and data access
• Provide leadership and project management in a cross-team environment
• Be comfortable juggling multiple projects and constantly shifting timelines in a fast-paced complex environment
• Understanding of data warehousing concepts

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree or equivalent experience
• 4+ years of business analyst experience (i.e., business requirements)
• 4+ years of experience supporting data related initiatives (system integration, data warehouse build, data mart builds or related) and a proven track record of exceeding expectations on these initiatives 
• 2+ years of writing complex SQL queries involving advanced unions, joins, aggregations, and groups
• 1+ years of documentation skills (business requirements documents, source to target mappings, transformation rules etc.)

Preferred Qualifications:

• Adobe Experience Platform
• 1+ years of QA/UAT experience
• Experience in JSON
• Experience in Azure
• SAS experience
• Python experience
• R experience
• Experience with Healthcare data
• Experience with marketing capabilities
• Project management experience
• Proven solid Communication skills

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.