Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Provide technical support of various projects and implementations
- Translate business requirements into technical specifications for development
- Provide elevated technical support to clients and internal customers via ServiceNow ticket submissions
- Provide analytics and research to support for audits, incidents and service requests
- Identify and report data quality issues to ensure ongoing data quality, accuracy and completeness
- Document data flows and data modeling to support the organizational common data model
- Work with team to establish and maintain an accessible repository of policies and procedures based on best practice
- Act as a liaison and SME for other functional areas including Reporting, Development, Technical Operations and Technical Support, and Data Testing
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 5+ years of experience in data analysis/engineering, computer science or similar discipline or equivalent experience
- 5+ years of experience with Microsoft SQL with moderate to complex skill level
- 3+ years of experience writing technical requirements, data flows and modeling
- 3+ years of experience working with health care data to include member, provider, claims and pharmacy
- 3+ years of experience with Microsoft Office Suite (Word, PowerPoint, Outlook)
- 3+ years of experience documenting technical processes and defining requirements for user stories
- 3+ years of experience working in a matrixed, fast-paced and high-change environment handling tight deadlines
- Ability to travel as much as 10% for both operational and client-facing engagements
Preferred Qualifications:
- Experience in health care compliance/regulatory environment
- Experience with commercial, Medicare and Medicaid LOBs
- Experience with Azure Data Factory, Azure Blog Storage, Snowflake, OICS, Rally, GitHub
- Ability to use advanced functions in Microsoft Excel
- Experience with ServiceNow
- Experience Visio and/or Draw.IO, MS Project experience
- Knowledge of claims platforms and integration of claims processes to these platform
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.