As a Data Analyst, you will help us create an engaging product that improves the health outcomes of our users. In this role, you will use in-depth analysis and governance of business intelligence, to enable and drive our product managers and marketing team to improve the user experience and engagement on our platform.

People who have worked within cross-functional and multi-disciplined teams (and enjoyed doing so) will thrive in this role. Furthermore, you have experience in tying numbers to a larger, more strategic, business context. You enjoy communicating with non-technical stakeholders, using the art of converting simple questions into complex analysis and translating them back into meaningful and actionable insights.

Our data team also manages an internal Business Intelligence product that primarily leverages a SQL-based ETL to surface key performance indicators company-wide within Looker. You will be working closely with data engineers and data scientists on the team to build and maintain our data pipelines to ingest and transform data from a variety of sources to support these BI tools.

In this role, you will:

• Develop analytics strategies and frameworks to monitor and analyze product performance and business KPIs related to application usage, and user engagement & conversion.
• Provide insights through analysis to help inform decisions in all parts of the business, including Product Management, Marketing, and Healthcare.
• Work closely with internal stakeholders to define the work you take on in support of their teams, as well as communicate data considerations and issues they need to consider in their work.
• Work closely with data-engineers and data-scientists on data requirements, reporting and forecasting of metrics.
• Regularly conduct tagging audits and analysis to ensure the accuracy of reports, in particular of the client events generated by user button clicks and screen loads within the app.

Attributes

• You care deeply about using information and data in decision-making and have experience in communicating that logic to stakeholders.
• You are a strong problem solver and can communicate the challenges and solutions effectively
• You are a strong communicator and comfortable collaborating with groups and at times, training or educating teams to use data tools or to understand results
• You drive to learn and master new technologies and techniques.
• You like working in a fast-paced environment and are comfortable managing multiple tasks to tight deadlines.
• You are eager to learn from others and help others grow with you.

Desired Outcome

• Ownership of stakeholder relationship, where your consistent and impactful analysis and business intelligence work is aligned with company objectives.
• Empower your stakeholders to make data driven decisions by guiding and assisting them to use our data products and by providing them with data insights.

Required Education/Experience/Certificates

• Strong SQL skills and experience working with a modern ETL framework
• Experience working as a data analyst or data scientist
• Undergraduate or Masters degree in business administration, statistics, computer science or similarly quantitative discipline, or equivalent practical experience

Nice To Have Experience

• Data analysis and data manipulation in Python (Pandas, PySpark, etc)
• Healthcare industry experience