Newfront

San Francisco
201-500 employees
Newfront is a modern insurance brokerage that leverages technology to vastly simplify the buying process for clients and the selling process for brokers.

Business Operations Analyst

Business Operations Analyst

This job is no longer open
Insurance is a trillion dollar market that is fundamental to society, yet it has not modernized — until now. 

Newfront is building the modern insurance experience. 

We've reimagined the experience for clients, prospects, and employees, altering the way people create, understand, select, transact, and use insurance. We're changing the approach so that it starts and ends with the client, not the product, and empowering people for moments that matter. 

Our unique approach recognizes both the vast potential of technology and the fundamental role of insurance experts. We're a technology-driven company with DE&I in our DNA and strong values; we believe people matter most. 

Our mission is to define the future of the insurance industry, while instilling a high performance culture in combination with living our Work, Love, Play ethos each day. We value balanced lives and are passionate about creating a culture of wellness that results in healthier, happier, and more productive employees, and more successful clients.

We offer onsite/hybrid/remote roles (within USA), with the option to work from any of Newfront's office locations.

We're looking for a sharp generalist to join our business operations team, operating at the intersection of strategy and operations, defining and tackling projects of the highest importance to the company.

This position is a salaried, exempt and full-time role and will be reporting to Senior Manager, Business Operations. Requires occasional travel to meet with internal stakeholders and teams. This is a US Hybrid/Remote based role, with the option to work from any of Newfront’s offices. #LI-Remote

What You’ll Be Responsible For:

    • Build centralized KPIs, metrics, and reporting for the team, executives, and board of directors.
    • Partner with business leaders to set up a reporting cadence, navigate/understand their data, and manage metrics to SLA.
    • Assist in building our productization and go-to-market strategy
    • Develop, manage, and maintain Newfront's data infrastructure.
    • Work with finance to bridge the gap between day-to-day operations and the operating model.
    • Identify and rectify data integrity issues across our policy, commission, customer, and other data sources.
    • Other tasks, duties or special projects as assigned.

Qualifications:

    • 3+ years of experience at the intersection of data and operations (business analytics, operational analytics, financial analytics).
    • Data visualization experience + data storytelling within Tableau, Looker, or a comparable analytics toolkit.
    • Organizational skill and capacity to handle simultaneous projects.
    • Strong SQL skillset (or R, Python experience).
    • Background in Statistics, Mathematics, Finance, Management Consulting, or other related quantitative fields.
    • Exceptional communication skills:  written, public speaking and presentation preparation.
    • Ability to learn and adopt use of new technology systems and software applications.
    • Ability to be resourceful, take initiative, solve problems, offer solutions, and make process improvements.
    • Works well with others in a fast-paced environment and be responsive to colleagues.  Ability to train, delegate, provide oversight and give feedback.
    • Ability to multitask, understand urgency and deal with changing priorities and deadlines.
    • Proficient at project planning including time management.
The pay range for this position in California, Washington, Colorado and New York at the commencement of employment is expected to be between $103,700 and $129,600/yr; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position,” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

At Newfront, we are committed to hiring diverse talent and supporting an inclusive workplace environment. If you are excited about a role at Newfront but feel you’re missing a few of the qualifications, we still encourage you to apply and tell us about yourself. You may just be the next Newfront team member that we are looking for! 

Newfront is proud to be an equal opportunity workplace. Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

If you require reasonable accommodations throughout the application or interview process, please contact us at careers@newfront.com. For information regarding how Newfront collects and uses personal information, please review our Privacy Policy.
This job is no longer open
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