KIPP
Great education transforms lives. KIPP, the Knowledge Is Power Program, is a non-profit network of 255 college-preparatory, public charter schools educating more than 110,000 early childhood, elementary, middle, and high school students. KIPP schools are tuition-free, public charter schools open to all students. KIPP schools, KIPP regions, and the KIPP Foundation are united by a common mission, a commitment to excellence, and a belief that if we help children develop the academic and character strengths they need for college and career success, they will be able to build a better tomorrow for themselves, for their communities, for us all.
KIPP Foundation trains and develops outstanding educators to lead KIPP schools, provides tools, resources, and training for excellent teaching and learning, promotes innovation, and facilitates the exchange of insights and ideas within the KIPP network and with partners including: other charters, districts, colleges and universities, and non-profit organizations across the country.
Why work at KIPP?
By working for the KIPP Foundation, you help more students across the country receive the high-quality education they deserve. If you believe all children deserve great schools and programs where they can gain the knowledge, skills, character, and habits necessary to achieve their dreams while making the world a better place, please join us!
Position Overview
The QA Analyst will own the testing strategy and quality of applications and processes across our data systems. He/She/They will join a team that supports the assessment, development and implementation of a vision to build efficient, effective, and flexible national data systems to support data collection, verification, and reporting across the entire KIPP network. The role will focus on data related to our students, alumni, staff, and schools as our organization supports each student’s academic path, college and career decisions, and beyond. As we take on new data streams to better understand our students’ journeys, the QA Analyst will be responsible for ensuring our new database features fully meet business needs, pressure testing that edge cases in new data streams are covered by requirements as well as in implementation and monitoring the quality of our existing systems. He/She/They will also work with a nationwide community of data specialists at our schools and regions to ensure data quality issues are solved in KIPP Foundation systems in a timely manner.
The QA Analyst reports to the Senior Project Manager and manages the quality and persistence of database products. He/She/They is a member of the Technology team, and works collaboratively with the Research and Evaluation, Insight and Analytics, KIPP Through College, and Network Talent teams as well as other business units throughout the organization.
Key Responsibilities and Duties
The responsibilities include, but are not limited to, the following:
- Own the quality database products through the testing of new product features
- Work in close collaboration with both our Product Management and Engineering teams to ensure products meet requirements and ensure timely release of new features
Own plan for testing, execution of test cases/scripts, analysis of actual results, and defect tracking
Create and maintain QA documentation including test cases, test scenarios, scripts, plans, and expected results based on requirements
Develop and execute a plan to identify, collect and load necessary test data to effectively run test cases
Provide another lens for design feedback prior to integration from a technical and end-user perspective
Execute development, implementation and testing of processes for collecting new data streams
Document issues and recommend improvements on product features and data loading processes
Participate in and verify data profiling analysis of new data streams to ensure edge cases have been covered in requirements
Support teammates in analyzing and ensuring high quality in on-going loading processes in efforts to make collection and loading as low burden as possible
Support data cleaning and validating from our schools, regions and third-party vendors
Develop and maintain critical regression tests to ensure changes to products or data sources do not adversely affect existing data quality and loading processes
Support cleaning and validating data related to alumni, students, teachers, and schools necessary for monitoring the health of our network from our schools and regions and to track student achievement
Support Data Collection Specialist in identifying, diagnosing and correcting data quality and product issues identified by our schools and regions
Provide feedback and recommendations in other, on-going data quality efforts provided by the team (e.g. user testing of surveys, graphical user interface testing of web collection portals, exploratory testing of assessment platforms, etc)
Key Competencies
- Technical skills
- Achievement orientation
- Critical Thinking and Problem-solving
- Impact and Influence
- Relationship Building/Stakeholder Management
Experience and Qualifications
- This is a time limited, grant funded position
- 3+ years’ experience in a QA Analyst role
- Passion for KIPP’s mission and values
- Extensive experience in a SQL language
- Hands-on experience using and testing Salesforce applications preferred
- Experience in python or testing automation platforms preferred
- Excellent attention to detail and constant focus on data quality
- Adept at working with team members in a fast-paced environment while balancing competing priorities
- No geography restrictions – remote required during COVID
- Limited travel may be required in the future
- Full-time, exempt