The mission of the Business Operations team is to assess how well Pinterest’s strategy is delivering enterprise performance and influence exec-level decisions to evolve strategy and operations accordingly. As the Lead Data Analyst (Trust & Safety), you will shape and deliver on the analytical agenda that provides critical business insights for our Exec Team while partnering with Product, Engineering, Data Science, and others to improve how we execute. With a combination of exceptional analytical skills, insatiable curiosity, and strong partnering skills, you’ll help us better understand how to keep Pinterest a safe, inspiring platform and drive changes that shape its future.

What you’ll do:

• Business Analytics & Reporting. Develop a deep understanding of the Trust & Safety challenges and roadmap and how they drive our business / user experience to inform important decisions and priorities across the organization. Define critical KPIs and build core operating dashboards to help teams drive operational rigor and manage performance. Be the primary point person with our senior leadership on understanding metrics movements and trends in our business.
• Strategy & Special Projects. Tackle key strategic questions and critical business initiatives, and partner with leaders throughout Pinterest to build business cases for potential investments. Present insights and recommendations to senior leadership, and drive the “follow through” of those recommendations to ensure smooth execution with a diverse array of cross-functional partners.
• Planning & Forecasting. Manage the forecast models for core topline metrics that drive company-wide forecasting, goal-setting, and strategic planning. Work with senior leaders to update their strategic priorities and goals on a regular basis.
  
  

What we’re looking for:

• Bachelor’s degree in a relevant field such as economics, business administration, or data analytics or equivalent experience. MBA optional
• 7+ years of experience in analytical or strategic roles with at least 2 years in Trust & Safety. You’ve been a top performer in an analytical role and have a strong background in and passion for Trust & Safety.
• Exceptional data analysis skills. You’re a true expert in a variety of analytical tools, including SQL, Tableau, and Excel (and in areas you’re not, you have the growth mindset to learn it); knowledge of Python and R is a plus.
• Entrepreneurial self-starter. You thrive in a fast-moving, ambiguous environment, and are independently capable of seeking information, corralling resources, and delivering results without waiting for direction.
• Strong communication skills. You can move seamlessly between conversing with engineers or frontline ops employees and leading presentations with senior executives.
• High-energy, positive team player. You have a proven ability to build strong working relationships with business partners; this is a highly cross-functional role, so a low ego and a high instinct for collaboration are musts.
• Keen aptitude to scale the team. Help build out processes for a small (but mighty) team. Help build our influence across the organization to tackle each of the above for your coverage area.

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.

• This role will need to be in the office for in-person collaboration 1-2 times per quarter and therefore can be situated anywhere in the United States.

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