Hopper is an insight-driven organization, and nobody at the company is passionate about numbers like our Finance team. As an Analyst, Finance Operations, your day-to-day job, whether it’s working on reconciling our revenues or defining ways to automate our reporting processes, will always be toward shaping a scalable Finance function that helps our business leaders make sound financial decisions. You will not be afraid to go deep into the details, define improvement opportunities and build scalable solutions to be used for reporting purposes. You always ask yourself  “How can we achieve more with less effort ?” and work towards that objective. You are also a business driven person, and are excited about solving the unknown like identifying and scoping new services that Finance can build.

Qualifications:

• A degree in Business, Finance, Economics, Maths, Engineering or other quantitative discipline
• Experience with process automation and business process mapping
• 2+ years of experience
• Proficient in SQL and in general, using programming as a tool to scale and solve problems.
• Python/JavaScript knowledge is a strong asset
• Ability to go into the details to analyze the results and develop scalable solutions to improve day-to-day operations
• Strength in finding opportunities and executing on analytical challenges for maximum customer impact
• Able to handle a high volume of transactions/data and discover trends, patterns and insights that can be shared with the relevant teams
• Strong analytical and creative problem-solving skills
• Technology/Travel industry experience is an asset
• English proficiency

Responsibilities:

• Own our revenue reconciliation and reporting processes
• Identify improvement opportunities (e.g. automation) to maximize time spent on value added tasks. 
• Work with business stakeholders to identify data quality inefficiencies and automation opportunities
• Manage negotiations across organizational lines to promote consistent data quality and global solutions
• Perform root cause analysis to identify solutions that address the source issue
• Partner with Product teams and Engineers to determine level of effort, return on investment and project feasibility
• Ensure that implementations fulfill the original intent of the improvements you defined.
• Quickly identify defects and share them with the relevant team to implement fixes and workarounds.
• Work on ad hoc projects as assigned; such as developing and leading new Finance-managed services or other initiatives.

#posttoexternal

- Hopper sold around $4 billion in travel and travel fintech in 2022, up nearly 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.

- The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent 30-40% of Hopper’s total app revenue. 

- Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership, Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.

- Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 80 million times and continues to have millions of new installs each month.