POSITION: Data Services Analyst

REPORTING TO:

Senior Data Services Manager

SUPERVISES:

N/A

SCHEDULE

35-hour work week, Monday through Friday

LOCATION

Flexible. In-person attendance is expected during our annual, weeklong all-staff summit. Additionally, participation for in-person meetings is expected at least once per year for most employees, and at least once per quarter for senior leaders.

COMPENSATION

$45,000 - $73,000 (this range is for the NYC area and will be adjusted for other localities; additionally, factors like skills and experience will be considered).

BENEFITS

Health insurance (medical, dental, vision), retirement contribution with additional option for a match, paid life insurance and AD&D, paid leave time (PTO, bereavement, volunteer, holiday, parental), short-term and long-term disability, pre-tax transit, flexible spending accounts, supplemental insurance, summer hours, and PSLF Program eligible employer.

POSITION SUMMARY

The Data Services Analyst will work with a team of data experts to deliver valuable data services, insights, and reporting about the social sector to a wide range of external and internal stakeholders every day.  This client facing and technical role will help shape the way we deliver data services products to clients.

As a member of Candid’s Data Services team, you will

• See data as fun and interesting and bring a spirit of inquiry to your work each day
• Enjoy being a member of a collaborative team that works together to achieve shared goals
• Have a strong aptitude for learning new techniques for analysis and visualization of data
• Enjoy working with a wide variety of stakeholders – to understand their needs and consult with them on the ways our data can help meet those needs 
• Bring high standards and a process improvement mind-set to your work and to the team - helping us to develop more efficient, effective and value-add -solutions every day

RESPONSIBILITIES

• Deliver custom data sets to customers - working with the sales team to scope client needs, consulting on the generation of sales estimates, client communication, design, documentation and delivery of the custom data extracts, and post-delivery client support.
• Build and maintain high-quality reporting and analysis solutions to provide the best possible data solutions to our customers.
• Participate and/or own the technical development and enhancements to the Candid Nonprofit Compensation Report which uses natural language processing to understand trends of executive compensation in the social sector.
• Participate in Data Operations agile/scrum meetings.
• Increase organizational efficiencies through the design and implementation of automated processes wherever possible.
• Design, build and maintain technical frameworks for our team – enabling us to develop and deliver consistent, high-quality data sets quickly.
• Design, build and maintain visualization dashboards for stakeholders to better understand our data.
• Accountable for building and maintaining Data Services product offerings.
• Document and share developed code for peer review and also, peer review other team members work.
• Partner and collaborate with internal teams on cross departmental projects.
• Taking on special projects as assigned.

REQUIREMENTS

Analytical

• Detail-oriented yet “big picture” in approach to assignments.
• Experience in gathering requirements from stakeholders and provide data solutions that meet those needs
• Ability to analyze and synthesize large quantities of data into digestible and actionable packages for stakeholders
• Ability to apply various mathematical calculations and statistical techniques to datasets

Technical

• Proficient writing moderate to complex SQL working against large relational databases
• Experience in using SQL Server Tools such as SQL Integration Services, Reporting Services, Management Studio to build, maintain and execute large, repeated data extracts a plus.
• Demonstrated ability to write R, Python and related languages a plus.
• Experience with data visualization tools such as PowerBI and Tableau a plus.
• Experience with machine learning or natural language processing a plus.
• Experience with Azure DevOps for source and version control a plus.
• Experience with Snowflake and AWS for cloud computing a plus.

Communication, Collaboration, and Customer orientation

• Strong listener - able to take in and understand and respond to the needs of a wide variety of stakeholders with differing levels of technical and/or non-profit knowledge.
• Able to 'translate' business needs to more technically oriented teammates and vice-versa.
• Partner with the sales team to deliver a high level of customer satisfaction
• Professional and polished in communications of all types.
• Comfortable reaching out to internal and external stakeholders to solve problems.
• Works comfortably and competently under minimal supervision.
• Willingness to perform other duties and special projects as needed/requested.

Subject Matter Expertise

• Knowledge of non-profit data or the non-profit sector is a big plus

Education/Training

• Bachelor’s degree in technical subject, business, economics, math, accounting, or similar subjects preferred; equivalent experience will also be considered.
• Demonstrated successful completion of quantitative and database related courses or equivalent work experience.
• Minimum of 1-3 years of related experience.

Values

• Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.
• Champions and represents Candid’s core values: We’re driven, direct, accessible, curious, and inclusive. 

Download theData Services Analyst pdf.