Who We Are:

Founded in 2012, Socure is the leader in digital identity verification technology for Day Zero and beyond. Our predictive analytics platform applies artificial intelligence and machine learning techniques, with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet, to verify identities in real-time. We have more than 400 customers across the financial services, gaming, telecom, and ecommerce industries, including three of the top five banks, seven top 10 issuers, three top MSBs, multiple tier-one payroll providers, the top credit bureau, and over 75 of the largest and most successful fintechs such as Varo Money, Public, Chime, and Stash. We are funded by some of the world's best investors and entrepreneurs including Accel, Scale Venture Partners, Commerce Ventures, Work-Bench, Sorenson, Citi Ventures, Wells Fargo Strategic Capital, Synchrony, MVB Bank, Santander InnoVentures, and Two Sigma Ventures.

Our trophy case includes numerous industry awards and accolades, including being named one of Forbes America’s Best Startup Employers 2021 as well as the Best New Technology Introduced over the Last 12 months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked #70 on Deloitte’s Technology Fast 500™, getting listed as a Gartner Cool Vendor, and winning Finovate’s Award for Best Use of AI/ML, to name a few!

The only way we can further our mission of becoming the single, trusted source of identity verification and eliminating identity fraud is by building the best team on the planet. This is where you come in!

What the Role Is:

Socure is looking for a Business Intelligence Manager to join our Business Operations team to support our rapidly growing organization. Reporting to the Head of Business Operations, you will be charged with leading the Business Intelligence team responsible for transforming data into insights that will continue to improve the value of Socure. In this role, you will be working closely with the product and data engineering teams to collect and define business data, reporting, and dashboarding needs across the organization. 

By providing data driven analyses and insights at scale, you will be a key contributor to helping Socure deliver against our mission to become the single, trusted source of identity verification and eliminate identity fraud.

What You'll Be Doing:

• Collaborate with leaders in finance and operations and work cross functionally with product, engineering, and business partners to build a data-driven culture across Socure
• Manage a team of analysts including holding weekly one-on-ones, team meetings, and semi-annual reviews
• Work with leadership to produce team objectives and key results, and present team goals and objectives to leadership on a quarterly basis
• Work with product, engineering, and data science to build analytics tools and dashboards that deliver insight into key operational and performance goals and metrics at scale
  
• Establish a centralized data dictionary and single source of truth for key metrics used across the company
• Provide reporting support to business leaders, translating business questions into structured analysis and insights
• Document and enhance data collection procedures to include information that is relevant to the needs of the business and leadership team
• Train business users on how to read and use reports and dashboards produced by the business intelligence team 
• Maintain a library of key reports and dashboards used by leadership to make decisions and drive revenue
• Be proactive in identifying improvements to existing reports and dashboards to accurately represent Socure’s goals  

What You'll Bring:

• Interest in aligning terminology and definitions to foster a common understanding
• 8+ years of practical experience in business intelligence or reporting analysis
• 3+ years of management experience
• Self-starter, able to work under tight timetables and high-pressure situations, fluidly shift with changing priorities, and effectively handle ambiguity
• Ability to frame ideas as systems and analyzing the inputs, outputs and process
• Experience gathering accurate information and requirements for complex analyses
• Direct experience with analytics and BI tools like Looker, Google Data Studio, or Tableau
• Impeccable attention to detail
• Strong organizational, analytical and problem solving abilities
• Excellent people, listening and communication skills
• Proficiency with Microsoft excel, Google Sheets, or equivalent tool
• Familiarity with SaaS metrics and reporting, experience in FinTech a plus 

Perks & Benefits:

• Competitive base salary
• Equity - every employee is a stakeholder in our upside
• Medical, dental and vision benefits for employees and their dependents 
• Parental leave and fertility support
• Flexible PTO
• 401K with company match
• Stipend to supply your home office
• Annual professional development stipend 

A Message on COVID-19:

Socure's number one priority is to safeguard the health and well-being of our team members, our families and our communities. During this unprecedented time, we are closely monitoring COVID-19 developments and updating our response plan quarterly. We are regularly soliciting feedback from our employees to help inform our return-to-office strategy. For our team members who loved going into the office, we are looking forward to meeting once again! But until then, we are striving to ensure that Socureans have the resources and support they need to excel from home. This includes a work-from-home stipend so you can build your home office and fun, virtual events so you can continue to feel connected to your coworkers.

We are an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.