Who We Are:

Founded in 2012, Socure is the leader in digital identity verification technology for Day Zero and beyond. Our predictive analytics platform applies artificial intelligence and machine learning techniques, with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet, to verify identities in real-time. We have more than 400 customers across the financial services, gaming, telecom, and ecommerce industries, including three of the top five banks, seven top 10 issuers, three top MSBs, multiple tier-one payroll providers, the top credit bureau, and over 75 of the largest and most successful fintechs such as Varo Money, Public, Chime, and Stash. We are funded by some of the world's best investors and entrepreneurs including Accel, Scale Venture Partners, Commerce Ventures, Work-Bench, Sorenson, Citi Ventures, Wells Fargo Strategic Capital, Synchrony, MVB Bank, Santander InnoVentures, and Two Sigma Ventures.

Our trophy case includes numerous industry awards and accolades, including being named one of Forbes America’s Best Startup Employers 2021 as well as the Best New Technology Introduced over the Last 12 months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked #70 on Deloitte’s Technology Fast 500™, getting listed as a Gartner Cool Vendor, and winning Finovate’s Award for Best Use of AI/ML, to name a few!

The only way we can further our mission of becoming the single, trusted source of identity verification and eliminating identity fraud is by building the best team on the planet. This is where you come in!

What the Role Is:

Socure is looking for a Business Intelligence Analyst to join our Business Operations team to support our rapidly growing organization. Reporting to the Business Intelligence Manager, you will be charged with helping transform data into insights that can help improve the value of Socure. In this role, you will be working closely with the commercial teams - sales, customer support, and revenue operations, to define data, reporting, and dashboarding needs. 

By providing data driven analyses and insights at scale, you will be a key contributor to helping Socure deliver against our mission to become the single, trusted source of identity verification and eliminate identity fraud.

What You'll Be Doing:

• Collaborate with analysts in finance and operations and work cross functionally with Commercial business partners to build a data-driven culture across Socure
• Build analytics tools and dashboards that deliver insight into key operational and performance goals and metrics at scale
• Provide reporting support to business leaders, translating business questions into structured analysis and insights 
• Establish a centralized data dictionary and single source of truth for key metrics used across the company 
• Document and enhance data collection procedures to include information that is relevant to the needs of the business and leadership team
• Help the business intelligence team with data discovery and developing processes for streamlining reporting and data delivery 
• Train business users on how to read and use reports and dashboards produced by the business intelligence team  
• Maintain a library of key reports and dashboards used by leadership to make decisions and drive revenue 
• Be proactive in identifying improvements to existing reports and dashboards to accurately represent Socure’s goals  

What You'll Bring:

• 2+ years of practical experience in business or reporting analysis
• Direct experience with analytics and BI tools like Looker, Tableau, or PowerBI, with a strong preference for Looker (and LookML)
• Familiarity with SaaS metrics and reporting, experience in FinTech a plus 
• Proficiency in SQL and data modeling to support reporting
• Strong data comprehension skills - ability to explore and understand new datasets, know how to clean and transform it to answer business questions
• Experience gathering accurate information and requirements for complex analyses
• Ability to frame ideas as systems and analyzing the inputs, outputs and process
• Interest in aligning terminology and definitions to foster a common understanding 
• Self-starter, able to work under tight timetables and high-pressure situations, fluidly shift with changing priorities, and effectively handle ambiguity
• Impeccable attention to detail
• Strong organizational, analytical and problem solving abilities
• Excellent people, listening and communication skills 
• Familiarity with data tech stack including Snowflake, DBT, FiveTran a plus

 Perks & Benefits:

• Competitive base salary
• Equity - every employee is a stakeholder in our enormous upside
• A tech-first company culture driven by entrepreneurial thinking and talent
• A great team working in unison towards the same mission
• Transparency is what our product is built on—and so is our culture
• Generous medical, dental and vision benefits for employees and their dependents
• Flexible PTO
• 401K with company match
• Free meals, snacks, and drinks...and so much more

A Message on COVID-19:

Socure's number one priority is to safeguard the health and well-being of our team members, our families and our communities. During this unprecedented time, we are closely monitoring COVID-19 developments and updating our response plan quarterly. We are regularly soliciting feedback from our employees to help inform our return-to-office strategy. For our team members who loved going into the office, we are looking forward to meeting once again! But until then, we are striving to ensure that Socureans have the resources and support they need to excel from home. This includes a work-from-home stipend so you can build your home office and fun, virtual events so you can continue to feel connected to your coworkers.

We are an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.