About the Business Analytics Team

The Business Analytics team’s mission is to unlock strategic opportunities and enable Thumbtack to achieve its full business potential. To accomplish this mission, we focus on:

• Business performance: Metrics, dashboards, and forums that help us measure progress towards our goals and foster deep understanding of our business.
• Strategic insights: Analytics to uncover insights that will be game-changers for our business, and that inform company strategy and team execution.
• Telling Thumbtack’s story: Using metrics and data visualization to tell Thumbtack’s story to investors, board members, our team, and the world.
• Building a world-class team: hiring the best, and investing in coaching, learning, and team building.

We are a tight-knit group that is passionate about driving business impact through data science and analytics

About the Role

As a Business Analytics team member, you’ll drive insights and action across the breadth of the marketplace. You’ll be a steward of key company metrics and dashboards, and dive deep on analytical questions that are critical to Thumbtack’s success. You’ll partner with our leadership team to develop company strategy and goals, share performance updates with the Board, and work with teams across the business to drive actionable insights and business impact. This particular role will focus on business intelligence and business performance reporting.

Responsibilities

• Define, measure, and track the key metrics that measure Thumbtack’s success
• Design and build key company data tables, dashboards, and insights tools that power decisions across the company, and evolve them as our product and business change
• Lead business performance analysis and reporting to inform leadership of emerging risks and opportunities
• Partner effectively with teams across the company, including Product, Engineering, Marketing, Operations, Finance, as well as Thumbtack’s leadership team
• Contribute to our team and company data culture through peer collaboration, training, coaching, and more

What you'll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

• BA/BS degree, preferably in Economics, Business, Math, Statistics, or Computer Science
• 2+ years of experience in a highly analytical role, preferably with experience in tech analytics
• Proficiency using SQL to analyze large data sets
• Experience with Look ML development and Looker dashboarding
• Exemplary analytical problem solving skills, including solid statistics foundation, strong business judgment, and the ability to identify and synthesize insights from analysis
• Ability to work with company executives to understand the company’s business needs and drive decisions
• Strong communicator, attentive listener, and compelling explainer

Bonus points if you have

• Experience working in a marketplace business
• Experience with R or Python

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

 #LI-Remote